Shipping FAQ
Our online store operates on the renowned Zazzle marketplace, guaranteeing secure transactions and reliable shipping options. By purchasing through this trusted platform, you can enjoy peace of mind knowing your items will be delivered on time and in good condition. Additionally, Zazzle often provides lower shipping costs owing to their high shipping volume and lack of physical inventory.
1. Domestic Shipping Services
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Zazzle offers 5 easy shipping options for orders shipped within the US. You can choose from:
a) Zip PLUS
b) Zip
c) Express
d) Premium
e) Standard shipping services
If you need your order right away, Zip PLUS & Zip will prioritize your order to the front of the manufacturing queue respectively and deliver it to you by the promised date.
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Express shipping will deliver it to you in 1-2 business days from the date of shipment (after manufacturing).
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Please allow 2-3 business days for our Premium shipping, and 4-7 business days for Standard.
Available shipping options will vary depending on the product type, quantity ordered, and address type.
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SPECIAL CASES
* Zip PLUS & Zip are only offered in the US at this time.
*USPS is not available for Zip or Zip PLUS orders.
*If you request shipping to a PO Box or APO/FPO location, please choose the Standard shipping option.
*If you request shipping to US territories, please be sure to choose US Territory as the country and NOT the United States.
For more info, please click here
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2. International Shipping Destinations
Zazzle offers international shipping and ships worldwide. The available shipping options for international orders are Expedited (5-9 days), Express (3-5 days), and Standard (4-21 days). If you choose Standard Shipping (9-18 days), you will not be able to track your order. Please note that international orders may be subject to import duties and taxes.
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*For overseas shipping options and rates, please click here.
*For a list of countries we currently ship to, please click here.
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3. Calculating your shipping rate
Please note that shipping rates may vary depending on the shipping option chosen and the destination country. You can generate a shipping price quote by adding the items you are considering for purchase to your shopping cart. If this is your first time using the Zazzle checkout, you may be asked to create a Zazzle account, and to add a shipping and billing address in order to proceed onto the page with the shipping estimates. Rest assured that you will not be charged unless you proceed all the way through to the completion of your order (and the Order Confirmation page).
Once you have entered the requested information needed to provide the estimate, the various available shipping options, and relative pricing will be displayed.
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If you are a Zazzle Plus member, you can enjoy Standard shipping for a full year for an annual fee of $19.95:
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What addresses are eligible for Zazzle Plus shipping?
Free standard shipping can be used for addresses in the continental U.S., PO boxes, APO/FPO addresses with U.S. zip codes, Alaska, and Hawaii. Free 2-4 days shipping can be used for addresses in the continental U.S., Alaska, and Hawaii. Free 2-4 days shipping does not ship to PO boxes or APO/FPO addresses.
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What Zazzle products qualify for the Zazzle Plus program?
Free shipping through the Zazzle Plus membership program is limited to items specified as "Sold by Zazzle" on that item's product page. To qualify, items must be shipped to United States addresses. At Zazzle's discretion, Zazzle may exclude certain products from the program, including oversized items, products fulfilled by third parties, or other products with special shipping characteristics.
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Does Zazzle-Plus work on international shipments?
No. At this time the Zazzle Plus program benefits do not include international shipments.
For more info, please click here
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4. Where is my Order - Shipping Delays
To check on the progress of your package, please log into your Zazzle account and go to your Order History. Find the shipped order and click on the "Track Package" button, which will allow you to track the progress of your package. For more info, please click here
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5. Order Statuses Explained
You can track the progress of your order by logging into your account and going to the Order History page. From here you will see what stage your order is currently in. For more info, please click here
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6. VAT, GST, HST, PST and Customs Information
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United Kingdom
Australia
Canada
New Zealand
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Will I need to pay GST VAT, GST, HST, PST?
No!, When you order through the Zazzle.co.uk, Zazzle.com.au, Zazzle.com.ca or Zazzle.co.nz, websites, Zazzle is happy to pay all import duties and local taxes for you. For more info, please click here
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7. How Do I Contact Zazzle Customer Support?
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Ask a question:
please click here
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Chat:
please click here (you will see a blue chat icon at the bottom of the page)
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Phone:
1-408-983-2800 Phone hours: Mon - Fri: 9AM - 5PM PT (12PM - 8PM ET)
1-888-8ZAZZLE (1-888-892-9953) Phone hours: Mon - Fri: 9AM - 5PM PT (12PM - 8PM ET)
If you are calling from outside the United States, please use:
1-408-983-2800 Phone hours: Mon - Fri: 5PM - 1AM GMT
Please note charges may apply.